Full Time Permanent

IT Deskside Support Engineer

Posted 2 weeks ago
Redditch
£35,000 - £40,000 per year
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  • Offered Salary
    £35,000 - £40,000 per year

Job Description

(IT Co-ordinator )

Job ID: 32513

37 hour week

£35,000 – £40,000 per annum

Monday to Thursday 7am – 3pm & Friday 7am – 12pm

Redditch

Specific Responsibilities Include:

  • IT activities and projects on site
  • Desk side support, utilising ServiceNow ticketing system
  • Local Infrastructure, supporting SMART manufacturing.
  • Adhering to corporate compliance requirements
  • Other Duties and Responsibilities
  • ERP Support (QAD knowledge is preferable, but not essential).
  • Windows operating systems (10, 11 + Windows Server).
  • Highly efficient with Office 365 applications.
  • IT infrastructure knowledge (Networking (including Cisco OS), VLANs, NAT, Cisco IPT, VMWare, Printers,
  • Active Directory, iOS & Android)
  • ServiceNow experience is preferable, but not essential.
  • Work within the guidelines of the IT ASAT compliance and participate in the assessment process.
  • Proven experience in an IT-related role (co-ordinating projects ideally).
  • Experience working in a manufacturing environment, ideal but not essential.
  • Strong organisational skills with the ability to prioritise independently.
  • Develops new ideas to improve processes.
  • Strives to develop personal skills/experience/own capabilities.
  • Experience in delivering IT data to stake holders, communicating effectively to the management team and wider
  • senior management team

Benefits

  • 25 days holiday plus banks
  • Performance Bonus Scheme (5%)
  • Pension salary sacrifice scheme
  • Private health care scheme
  • Life Assurance
  • Health Cash Plan
  • Cycle Scheme
  • Discount in gym membership
  • Onsite parking