Permanent Shift

CCTV Operator

Posted 2 weeks ago
£35,000 per year
Apply Now

Apply for this job

  • Offered Salary
    £35,000 per year

Job Description

(Highly responsive/reactive environment)

JOB ID: 32433

6 on 3 off shift (3 days, 3 nights, 3 off)

7am – 7pm & 7pm – 7am

£12.50 per hour (circa £35,000 per annum + OT)


The Role

Our CCTV Operator (Response Centre Officer) will be responsible for the running of a portfolio of sites working closely with teammates in the response centre, Mobile Response, Static Officers and Patrol Officers.

This will include managing all incoming telephone calls, emails and radio communication, ensuring the efficient running of all teams and completing administration activities and operations to help reach the companies objectives and targets.

CCTV Operator

Responsibilities and Accountabilities

  • Ensuring all mobile alarm activation requests are handled through to completion.
  • Monitoring and responding to CCTV activations including Arlo activations.
  • Monitoring and responding to technical client’s alarm activations and ensuring all protocols are followed.
  • Monitoring and responding to missed check calls and late book on’s via Parim
  • Providing general support to all areas of the business including technical queries.
  • To monitor the office CCTV system and respond to incidents as required.
  • Ensuring a full daily handover is completed of the previous shift’s activities to the relevant people.

CCTV Operator

Other / Benefits

  • We have 20 days holiday per year, plus an extra day for your birthday
  • A team member of the quarter bonus of £250 for whoever wins
  • There is a discretionary, performance related bonus
  • Regular team building events
  • Annual summer BBQ for the whole team
  • An onsite physio and wellbeing consultant
  • An Employee Assistance Programme
  • Onsite parking